Our Clinical Services - VirtualPhamacist

Some of our clinical services

Clinical Medication Reviews -virtual
Onsite clinical medication reviews – e.g. care homes
Medication and prescription queries from patients, community pharmacies and other healthcare professionals.
Ensure safe, effective and rational use of medication.
Medicine Optimisations Audits or quality improvement work.
High-risk medication monitoring.
Hospital discharge reconciliation.
Repeat prescription process management.
Prescribing by pharmacist with Independent Prescribing status.
Review of acute medication requests.
Assistance with protocols or additional work for CQC inspections.
Implementing drug alerts and withdrawals and coding issues
Training for all staff on medication related issues e.g. NICE guidelines
Chronic conditions clinics
Minor illness clinics

If you can’t find what you are looking for just ask.

Services can all be tailored to your practice, you can pick and mix what support you would like your pharmacist to provide.

For example:

You may just wish the pharmacists to update the medication reviews in the practice. These could be mostly reviews of notes, or via the telephone.

Alternatively you might just want administrative support, coding, medicine reconciliation of discharge letters and clinic letters.

Or with the support of our prescribing pharmacists acute request and the reauthorisation of repeat medication, medication queries and minor ailments such as thrush etc may reduce pressure on your appointment systems.

Any combination can be discussed.

So send us an email and see how we can help you

Practice 1:

Administrative work

Letters and Discharges are coded and sent to virtual pharmacist via task etc. For actioning. The Team then check the coding and action the letter. Medication, blood tests, ECG etc.

Practice 2:

Administrative work and medication reviews

As above plus the virtual pharmacy team work through searches of patients to update any medication reviews. Complex poly pharmacy review are carried out via telephone or video call. Whilst others are reviewed by notes only – checking appropriate monitoring, CDMs and another other diary events.

Practice 3:

Administrative work, medication reviews and queries.

As above plus the team have a telephone calls list of queries where patients wish to speak to the practice pharmacist. For example:

Medication is discontinued or out of stock, what is the alternative? – The pharmacist could then prescribe the alternative
Patient feels they have had an adverse drug reaction – The pharmacist could advise the patient on any actions or alternatives, prescribing if needed and then complete a Yellow Card.

Practice 4:

The full service

The practice pharmacist uses the time allotted to the practice to complete tasks in the order the practice has stipulated for example, tasks, telephone calls, medication reviews, administrative work then additional time would be spent of specified projects such as audits, actioning searches, acute drug request, or assisting the team with remote chronic disease reviews.