ARRS Support

A workforce solution that solves recruitment and management pressures for PCNs

Our ARRS (Additional Roles Reimbursement Scheme) support service helps PCNs and GP practices to deliver quality patient care without needing to recruit or supervise their own ARRS workforce.

Rather than hiring ARRS pharmacists or pharmacy technicians directly, PCNs can rely on us to provide experienced, UK-trained staff who deliver outcomes with strong governance, better continuity, and efficiency.

How Will This Help My Practice?

Virtual Pharmacist provides access to quality pharmacists and pharmacy technicians for PCNs. We also manage them to ensure the practice achieves enhanced outcomes.

Receive Readily-Supervised Staff

All clinical pharmacists and technicians supplied to practices are supervised and supported by us with clinical supervision, continuous professional development, quality assurance, and internal governance. This ensures you benefit from their expertise without the HR pressures.

Streamlining ARRS Work Delivery

Our team supports many patient care outcomes that PCNs require from ARRS roles. From structured medication reviews and high-risk drug monitoring, to medicines reconciliation and discharge processing. Practices will receive the benefit of this support without the supervisory requirements.

Scalable Workforce to Match PCN Demand

No matter what support your PCN needs – one day a week, full-time cover, seasonal or project-based assistance – our team can match capacity both quickly and safely. Our pharmacists will deliver consistent, quality approaches across multiple practices when you need them.

“The team is consistently reliable. Phones are always answered and emails come back the same day. It’s made a real difference to how we run our medication reviews.”

Clinical Director, North West PCN

“Fast email replies and always there when we need clinical input. The pharmacists fit straight into the team and just get on with the work.”

PCN Manager, Yorkshire PCN

“Excellent service from start to finish. Easy to reach, quick to reply, and they clearly know NHS workflows inside out. We couldn’t recommend the team more highly.”

Clinical Lead, Midlands PCN

How Does Virtual Pharmacist Work?

Explore our services

Take a look through our services to find out which one works best to support your practice’s needs.

Submit an enquiry

Get in touch with us or submit an enquiry to tell us which service solution your practice requires.

Get started

We’ll be in touch within 48 hours to introduce you to our best-in-class service delivery platform.

Frequently Asked Questions

Is this service an alternative to recruiting our own ARRS roles?

Yes, our clinical pharmacists and pharmacy technicians carry out the same type of work that ARRS roles are designed for. The key difference is that this service reduces the need for PCNs to carry out the administrative responsibility and pressures to recruit, supervise, and manage this workforce.

Many PCNs choose our work model because it eliminates those recruitment delays and supervisory requirements, while still delivering the same quality patient care outcomes.

Do you supervise ARRS staff that we already employ, as part of this service?

No, we will only supervise and manage our own Virtual Pharmacist staff. The supervision of those ARRS pharmacists or technicians already employed by PCNs remain under their responsibility.

Can you support DES and long-term condition delivery?

Yes, our workforce is trained to support medication reviews, chronic disease optimisation, prescribing safety, and workload reduction aligned with PCN priority areas.

About Us

Quality Audits & Compliance Management

Medication Reviews & Prescription Management

Managing Long-Term Conditions

Quality Audits & Compliance Management

NHS Support

Resource Hub

ARRS Support