PCN Pharmacy Services

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PCN Pharmacy Services

Supporting PCNs with a structured service delivery to optimise patient care

Our management support service for Primary Care Networks (PCNs) provides extra assistance and strategic operational oversight to ensure consistent, quality outputs across member practices.

Our team offers support to PCNs to drive these results that enhance patient care. We deliver a governed clinical pharmacy service with case discussion, quality oversight and assurance in line with NHS expectations.

How Will This Help My Practice?

Virtual Pharmacist’s clinical team offers management support for PCNs in order to reduce pressure on Clinical Directors. This helping hand across GP practice groups drives enhanced patient outcomes.

Needs-Matched, Turnkey Support
For GP practices within PCNs, our managed clinical service delivers the clinical activity, governance, and specialised reporting that these care networks need in order to meet DES and IIF requirements. We work smoothly across multiple practices to keep networks fully aligned and supported.
Service Governance & Quality Assurance
We back the service with clinical escalation routes, strong governance and quality auditing, giving PCNs assurance on safety and consistency. This managed support gives Clinical Directors the reassurance that services are both safe and consistent across the network. 
Optimised Use of ARRS Roles
Our frameworks help Primary Care Networks get the most clinical value from ARRS-funded roles, lifting consistency and effectiveness across the service, in turn offering enhanced patient care.

How network-level medicines support works

Why scope at network level rather than practice by practice

When a workstream is scoped once for the whole network, the protocol is agreed once, the audit runs once, and the reporting arrives in one shape. That is the efficient way to run it: practice-by-practice arrangements usually mean the same problem gets solved several times over, in slightly different ways.

Sizing capacity so every practice gets what it needs

A shared protocol is easy to agree across a network. Prevalence, list turnover and deprivation still vary sharply between practices in the same PCN, so we size the volume per site while keeping one standard across all of them. That is what makes network-level commissioning work well in practice, not just look tidy on paper.

Working across more than one clinical system

Networks are rarely uniform, and that is fine. We work inside EMIS, SystmOne, Vision and Medicus, so your network does not need to standardise its software before it can standardise its medicines work. Access is arranged through your existing systems, with nothing new to install.

What happens when someone is unavailable

Cover is our responsibility, not yours. Sickness, leave and turnover sit with us as the provider, which is the practical difference between commissioning a service and filling a role. Your workstream keeps running to the agreed schedule regardless of who is available in any given week.

Read our clinical governance and data security framework, or tell us which workstream you would like covered.

How Does Virtual Pharmacist Work?

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Explore our services
Take a look through our services to find out which one works best to support your practice’s needs. 
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Submit an enquiry
Get in touch with us or submit an enquiry to tell us which service solution your practice requires. 
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Get started
We’ll typically be in touch within 12 hours to introduce you to our managed clinical pharmacy service and how it works for your practice.

Frequently Asked Questions

We deliver medicines optimisation across Primary Care Networks, taking responsibility for the quality of that service. Our team of PCN pharmacists will support GP practices within the network to improve patient care while significantly reducing workloads.

To ensure safety, efficiency, and consistency across GP practices, we design and implement shared protocols, clear referral systems, and establish unified documentation standards. These works are done whilst still respecting and implementing individual practice preferences.
Virtual Pharmacist clinical pharmacist

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