Acute Prescription Request Reviews
Acute Prescription Request Reviews
What Is an Acute Prescription Request Review?
A clinical check of one-off (non-repeat) prescription requests, to confirm each one is right for the patient.
How Will This Help My Practice?
Safer one-off prescribing
Every request is checked against the patient's history, current medicines and guidance.
Supports practice compliance
Requests handled to your protocols, in line with CQC expectations.
Fully traceable and auditable decisions
Every decision is coded and recorded in your clinical system.
Reduces GP workloads
Requests outside the pharmacist’s competence or agreed prescribing scope go to a GP with a documented recommendation.
Provides timely reviews
Requests are worked promptly, so patients are not left waiting for a decision.
Clear escalation
Urgent or safety-critical requests are flagged to a GP straight away.
“The team is consistently reliable. Phones are always answered and emails come back the same day. It’s made a real difference to how we run our medication reviews.”
“Fast email replies and clinical input whenever we need it. They picked up our medicines work seamlessly and delivered from day one.”
“Excellent service from start to finish. Easy to reach, quick to reply, and they clearly know NHS workflows inside out. We couldn’t recommend the team more highly.”
How Does Virtual Pharmacist Work?
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Frequently Asked Questions
What types of acute prescription requests can Virtual Pharmacist review?
Our pharmacists handle acute requests across the typical primary-care range: antibiotic prescriptions, short-course pain relief, asthma rescue inhalers, infection treatments, and one-off requests where the patient is not on a repeat. Each request is checked against patient history, current medication, and prescribing guidance before being actioned or escalated.
How quickly are acute requests turned around?
Acute requests are prioritised within our workflow. Response times, operating days and receipt cut-offs are agreed for the commissioned service. Urgent or safety-critical items are flagged for immediate GP attention.
What happens if a request needs clinical judgement beyond a routine review?
Our independent prescribers can make prescribing decisions within their competence and the agreed protocol. Requests outside that scope, or requiring further assessment, are escalated to a GP with the pharmacist’s documented recommendation.
Can this service work with our existing acute-request workflow?
Yes. Our pharmacists work directly within EMIS, SystmOne, Vision or Medicus using your practice's existing prescribing protocols and recall structures. We run the acute-request reviews as a managed service that aligns with your existing protocols, taking the clinical workload off your GPs.
