Solutions
Quality Audits & Compliance

Ardens Searches
& Quality Work

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Solutions
Quality Audits & Compliance

Ardens Searches
& Quality Work

What is the Ardens Searches
and Quality Works Service?
We utilise Ardens searches to support GP practices, PCNs and ICBs to deliver quality improvement processes and enhanced patient care.
Virtual Pharmacist delivers standardised Ardens searches within EMIS and SystmOne to evidence safe prescribing, timely reviews, effective medicines management, and proactive quality improvement. Our team provides an experienced and clinically led implementation of Ardens searches with meaningful interpretation and suitable actions taken to optimise patient care outcomes.

How Will This Help
My Practice?

Our clinical team has a wealth of experience and expertise in delivering Ardens searches, using the results to support many aspects of medicines safety and quality improvement for your practice.
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Ardens

Supports population health management

Ensuring quality improvement and medicines safety for patients.

Identifies patients in need of overdue care

Providing medication reviews and care for those on high-risk medicines.

Aligns with local and national prescribing guidance

Including ICB priorities, QOF and DES requirements, and CQC expectations.

Prioritises patient risks

Focusing immediate attention from search results to high-risk actions needed.

Ensures clear documentation and coding

Monitoring compliance and confirming accurate SNOMED coding.

Establishes continuous improvement

Providing ongoing quality development, rather than a retrospective audit.

Reviews
“The team is consistently reliable. Phones are always answered and emails come back the same day. It’s made a real difference to how we run our medication reviews.”
Clinical Director, North West PCN
“Fast email replies and always there when we need clinical input. The pharmacists fit straight into the team and just get on with the work.”
PCN Manager, Yorkshire PCN
“Excellent service from start to finish. Easy to reach, quick to reply, and they clearly know NHS workflows inside out. We couldn’t recommend the team more highly.”
Clinical Lead, Midlands PCN

How Does Virtual Pharmacist Work?

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our solutions

Frequently Asked Questions


Ardens is a clinical support tool for Primary Care. It provides evidence-based resources for GP practices to enhance their patient care, such as templates,
alerts, and protocols.

We use Ardens searches through EMIS and SystmOne as part of an active quality improvement process, as well as for audits. The search results can link directly to clinical reviews, actions, and appropriate follow-up. This helps to enhance patient safety and proactive care within Primary Care beyond audit requirements.


Yes, the outputs of Ardens searches can be aggregated and presented at PCN or ICB level to support quality, medicines optimisation, and assurance reporting. This is particularly useful when preparing for CQC inspection, as it aligns with their expectations around safe systems.

The searches also provide inspectors with tangible evidence of:

  • Risk identification
  • Action taken
  • Ongoing monitoring
  • Governance oversight
Our team applies a standardised clinical framework and interpretation methodology. This ensures that results are comparable, while allowing for documented local variation. 
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