Best Practice Show is one of the main events in the UK primary care calendar. It brings together GP practices, PCNs, ICBs, healthcare suppliers and primary care leaders looking for practical ways to improve services, cut workload and support safer patient care.
Virtual Pharmacist has exhibited at Best Practice Show for several years, including the Birmingham event. We deliver clinical pharmacy services to GP practices, PCNs and ICBs across the UK, covering medicines management, prescribing support, medication reviews, clinical governance and day-to-day service delivery.
If you are heading to Best Practice Birmingham or Best Practice London to review clinical pharmacy services for your practice, PCN or ICB, this guide covers what to look for and where we fit in.
Why Best Practice Show is useful for primary care teams
The show lets primary care teams compare services, talk directly to suppliers and get a feel for what is changing across general practice. Service providers, technology vendors, clinical education and healthcare support sit under one roof, which is why so many practices and PCNs use it to draw up a shortlist.
When you reach the clinical pharmacy stands, look past whether a service is simply available. The service worth your time is clinically governed, clearly managed and easy for the practice to run day to day. It should support patient-care workflows without piling more admin onto GPs, practice managers or clinical teams. That is the test a managed service has to pass.
What should GP practices ask clinical pharmacy providers at Best Practice Show?
When you speak to clinical pharmacy providers, push past the pitch and ask how the service runs day to day:
- How is the service clinically governed?
- How are patient-care workflows agreed and managed?
- How are medication reviews recorded and reported?
- How are prescribing queries handled?
- What escalation routes are in place?
- How does the service support GP practices and PCNs?
- How does onboarding work?
- What reporting does the practice, PCN or ICB receive?
- How is safe medicines management supported?
The answers tell you whether a service will genuinely lighten the load. Good clinical pharmacy support cuts avoidable workload, backs safer prescribing and gives you clear sight of medicines activity. It does not bolt another process onto the practice.
Virtual Pharmacist: managed clinical pharmacy services for primary care
Virtual Pharmacist runs a managed clinical pharmacy service for GP practices, PCNs and ICBs. We deliver agreed patient-care workflows: medication reviews, prescribing support, medicines optimisation, repeat prescribing, clinical audits and long-term condition review support.
The point is to take medicines-related workload off the practice and run it safely, to a clear structure, under clinical governance.
Most practices are under pressure from prescription queries, medication review targets, hospital letters, long-term condition recalls and medicines-safety work. Left unmanaged, that backlog turns into extra hours for GPs and delays for patients. We put structure around it.
Supporting medication reviews and medicines management
Medication reviews are central to safe patient care. They surface potential issues, support appropriate prescribing and keep patients on medicines that still suit their clinical needs.
We handle this through agreed clinical workflows: structured medication review support, prescribing-query management, repeat prescribing, medicines optimisation and audit work. Each one is built around safe delivery, clear reporting and defined escalation, so GP practices and PCNs get a consistent, repeatable way of handling medicines-related workload.
Clinical pharmacy services for GP practices
GP practices carry a heavy load of prescribing and medicines work: prescription queries, medication reviews, long-term condition support, medicines-safety checks and the follow-up that comes from hospital letters and prescribing changes.
We pick up these agreed workflows and run them around your existing practice processes, so you keep clear sight of what has been done, what has been flagged and what action was taken. The workload moves off the practice while patient care and clinical governance stay at the centre.
Clinical pharmacy services for PCNs
PCNs usually need medicines support spanning several practices, which gets complicated when each practice runs different systems, workflows and priorities.
We deliver agreed clinical pharmacy workflows across multiple practices: medication reviews, prescribing processes, medicines optimisation, audit work and wider PCN priorities. Run as one managed service, it gives the PCN a single structure for delivery, reporting and escalation across every member practice.
Supporting ICB medicines management priorities
ICBs are focused on safe prescribing, medicines optimisation, reducing variation and getting better value from clinical resource across primary care.
We support those priorities directly, delivering medicines management programmes and agreed patient-care workflows across general practice: prescribing quality, medication review activity, safety work and structured reporting. For an ICB, the value is a service that is clinically governed, measurable and built around how primary care actually delivers.
Why a managed clinical pharmacy service is different
Ad hoc help and a managed service are two different things. A managed service comes with defined workflows, clinical governance, reporting, escalation routes and operational oversight, and it is built around agreed outcomes and operated to a known standard.
That matters because medicines management is clinical work. It needs clear processes, safe documentation and proper oversight. We give practices, PCNs and ICBs a reliable service model without adding complexity to their own teams.
Best Practice Birmingham and Best Practice London
Both Best Practice Birmingham and Best Practice London are worth the trip if you are weighing up new services, suppliers and practical support.
If you are reviewing clinical pharmacy providers at either event, ask how the service is governed, how delivery is managed and what evidence the practice actually receives. We have exhibited at Best Practice Show for years and know the questions GP practices, PCNs and ICBs bring to the stand:
- Can the service support our current medicines management workload?
- Can it help with medication reviews?
- Can it support prescribing queries?
- Can it work across a PCN?
- How is the service clinically governed?
- What reporting do we receive?
- How does onboarding work?
- How are issues escalated?
Work through these before you commit to a provider.
What to ask Virtual Pharmacist at Best Practice Show
If you want to talk to us at the show, these are good questions to bring along:
- How would your service support our practice or PCN?
- How do you manage medication review workflows?
- How do you support prescribing processes?
- How does clinical governance work?
- How do you report completed activity?
- How do you manage escalation?
- How does onboarding work?
- How does the service support medicines optimisation?
By the end of the conversation you should know exactly how the service would run for your organisation, what you would receive and how delivery is governed.
Looking for clinical pharmacy services after Best Practice Show?
Plenty of practices and PCNs carry the conversation on after the show, which is usually when the sharper questions surface.
You might be comparing providers, clearing a medication review backlog, dealing with prescribing-query pressure, or planning delivery across a whole PCN. We will help you work out what support you need and how a managed clinical pharmacy service would fit.
Speak to Virtual Pharmacist
Virtual Pharmacist delivers managed clinical pharmacy services for GP practices, PCNs and ICBs across the UK, covering medicines management, prescribing support, medication reviews, medicines optimisation, clinical governance, reporting and agreed patient-care workflows.
Going to Best Practice Show, or following up after it? Contact Virtual Pharmacist to talk through how we can support your practice, PCN or ICB.
Frequently asked questions
Is Virtual Pharmacist at Best Practice Show?
Virtual Pharmacist has attended Best Practice Show for several years, including the Birmingham event. Check the official Best Practice Show exhibitor list for current event details.
What does Virtual Pharmacist do?
Virtual Pharmacist runs a managed clinical pharmacy service for GP practices, PCNs and ICBs, covering medicines management, prescribing support, medication reviews, medicines optimisation, clinical governance and reporting.
Does Virtual Pharmacist support GP practices?
Yes. We support GP practices with agreed clinical pharmacy workflows, including prescribing support, medication review activity, medicines management and medicines optimisation.
Does Virtual Pharmacist support PCNs?
Yes. We deliver agreed clinical pharmacy workflows across multiple practices in a PCN, with governance, reporting and escalation built in.
What should I ask clinical pharmacy providers at Best Practice Show?
Ask about clinical governance, service delivery, reporting, escalation routes, onboarding, medication review processes, medicines optimisation and how the service fits your existing practice workflows.
How can I contact Virtual Pharmacist?
Contact Virtual Pharmacist through our website to discuss clinical pharmacy services for your GP practice, PCN or ICB.
