Clinical Pharmacist Support · Manchester, Greater Manchester
Clinical Pharmacist Support for GP Practices in Manchester
One commissioner, ten boroughs, one standard of medicines work. Greater Manchester runs as a single integrated care board covering ten very different boroughs. Our clinical pharmacists work remotely inside your own system, so the standard of the medicines work does not depend on which part of the conurbation your patients live in.
The service is available to every practice and PCN in Manchester, delivered remotely by our UK team inside your own clinical system. We manage cover and delivery to the scope, operating days and escalation arrangements agreed with your practice. We hold no premises in Manchester.
Enquire now Call 0113 871 5065
A single board covering very unequal lists
Manchester’s practices are commissioned by NHS Greater Manchester ICB, one of the largest integrated care boards in the country and the successor to a devolution settlement that goes back further than the ICB structure itself. It covers ten boroughs under one commissioner.
That single commissioner sits over strikingly varied lists. Life expectancy and long-term condition prevalence differ sharply between neighbouring wards, so practices a few miles apart can carry quite different medicines workloads while being measured against the same requirements. We size the capacity to what each list actually generates, so the heavier list gets the hours it needs.
The city also carries a large student and short-stay population, which produces high list turnover. Turnover is invisible in headline list size and very visible in medicines work: reconciliation, records to chase and repeat requests from patients whose history sits somewhere else. It is well-defined, repeatable work, and among the most straightforward to hand over.
What you buy is a managed service: supervision, cover and clinical governance are all held by us. That is the practical difference between this and recruiting for the work yourself, and it is why the workstream keeps running whoever is available in a given week.
What we take off your team
Each of these is a service in its own right. Take one, or take several together.
Structured medication reviews
Structured reviews sized to each list, worked properly at the complex end.
Clinical medication reviewsDischarge and clinical letters
Medicines changes in discharge and clinic letters reviewed, reconciled and actioned where appropriate within the agreed response times, with unresolved concerns escalated.
Discharge reconciliationHigh risk drug monitoring
Recall and chasing carried through on lists where non-attendance is common, so the monitoring stays current and evidenced.
High risk drug monitoringLong term condition clinics
Remote hypertension, diabetes, asthma and COPD clinics, run to the same protocol across every site in a network.
Long term conditionsNot sure where to start? Tell us which workstream you would most like handed over and we will scope it with you, with no obligation.
Get a free scoping callSelected practice-level QOF measures for Manchester
These published figures provide context for medicines services. They describe registered practice populations, not all residents of Manchester.
QOF 2024/25; indicator 219; 137 practices with data13.33% practice median England: 15.23%; difference: -1.90 percentage points
QOF 2024/25; indicator 258; 137 practices with data3.60% practice median England: 4.64%; difference: -1.04 percentage points
Source: OHID Fingertips, National General Practice Profiles, using NHS England QOF data. Practices are grouped by postal town extracted from the NHSBSA Prescriber Details address register and matched by ODS practice code. Each local figure is the unweighted median of the available practice percentages; for an even number of practices, the two middle values are averaged. The England figure is the published national prevalence value. Eligible age groups, periods and sample sizes are shown for each measure. The comparison is descriptive: it is not population-wide town prevalence, and no town-level statistical significance has been established. These practices are not a list of our clients.
What the first three months usually look like
Indicative, and shaped by what you hand over. Nothing here needs a change to how your practice already works.
Weeks 1 to 2
Scope and protocols agreed, sized against your list, not a standard package. System access follows.
Weeks 3 to 6
First workstream live to a fixed schedule, with the same protocol applied across every practice in scope.
Weeks 7 to 12
Reporting by practice, which in a mixed network is usually the first clear view of where the volume actually sits.
The team is consistently reliable. Phones are always answered and emails come back the same day. It’s made a real difference to how we run our medication reviews.
Frequently asked questions
Do you have pharmacists based in this area?
Our pharmacists deliver the agreed service remotely from within the UK, working in your clinical system. The service does not require a clinician to be based locally.
Our neighbouring practices have very different lists to ours. Can one arrangement cover both?
Yes, and it is one of the more useful things about scoping at network level. The protocol is shared; the volume is sized per practice. That way the harder list gets the capacity it needs without the easier one paying for it.
We have high patient turnover. Does that make this harder?
It makes it more valuable. Turnover generates reconciliation and record-chasing work that has no natural owner in a practice, and that is precisely the sort of workstream a managed service absorbs well.
Can a whole PCN commission this together?
Yes. Scoping at network level usually means shared protocols, and audits that run once for every practice in the network.
How quickly can you start?
Typically a few weeks, and most of that is agreeing scope and protocols. The technical setup is the quick part.
See what a managed service could take off your Manchester practice
Tell us your practice or PCN, clinical system and the workstream you would like covered first. We will scope the workload and local arrangements with you and explain what we can take on, with no obligation attached.
Enquire now Call 0113 871 5065
