Clinical Pharmacist Support · Leicester, Leicestershire

Clinical Pharmacist Support for GP Practices in Leicester

Long-term condition work is the heart of the job here, and it is what we do most. Leicester carries some of the highest diabetes prevalence in England, and that single fact shapes the medicines workload across the city. Our clinical pharmacists take that work on remotely, inside your own clinical system.

The service is available to every practice and PCN in Leicester, delivered remotely by our UK team inside your own clinical system. We manage cover and delivery to the scope, operating days and escalation arrangements agreed with your practice. We hold no premises in Leicester.

Enquire now Call 0113 871 5065

GPhC-registered pharmacists & techniciansNHS DSPTHSCN ConnectionDCB 0129 Clinical SafetyCyber EssentialsICO RegisteredFully Insured
375+GP practices supported across England
88+primary care networks
4clinical systems: EMIS, SystmOne, Vision, Medicus
100%UK-based, GPhC-registered clinicians

Why diabetes prevalence sets the agenda in Leicester

Leicester’s practices are commissioned by NHS Leicester, Leicestershire and Rutland ICB, which covers the city along with the county’s market towns and Rutland. The city and the county differ enough that the board plans a good deal of primary care work separately.

Leicester has one of the most diverse populations in England, with a large South Asian community, and correspondingly high rates of type 2 diabetes and cardiovascular disease. Both conditions are medicines-heavy and both are measured. The result is a city where structured reviews, monitoring and long-term condition clinics are not a workstream alongside the main job. They largely are the main job.

The county around the city looks different again, with older lists in the market towns and a rural fringe out towards Rutland where practices are small and dispersed.

What you buy is a managed service: supervision, cover, indemnity and clinical governance are all held by us. That is the practical difference between this and recruiting for the work yourself, and it is why the workstream keeps running whoever is available in a given week.

What we take off your team

Each of these is a service in its own right. Take one, or take several together.

Long term condition clinics

Remote diabetes, hypertension, asthma and COPD clinics, weighted to the diabetes register, which runs well above the England average.

Long term conditions

Structured medication reviews

Structured reviews where multiple long-term conditions are the norm, including the housebound.

Clinical medication reviews

High risk drug monitoring

Medicine-specific monitoring, recall and follow-up, with overdue or concerning findings escalated under the agreed protocol.

High risk drug monitoring

CQC and quality searches

Searches run and findings actioned through the year, so the quality evidence is ready whenever it is asked for.

CQC searches and preparation

Not sure where to start? Tell us which workstream you would most like handed over and we will scope it with you, with no obligation.

Get a free scoping call

Selected practice-level QOF measures for Leicester

These published figures provide context for medicines services. They describe registered practice populations, not all residents of Leicester.

Diabetes (aged 17 and over)
QOF 2024/25; indicator 241; 67 practices with data
10.01% practice median England: 7.89%; difference: +2.12 percentage points
COPD (all ages)
QOF 2024/25; indicator 253; 67 practices with data
1.30% practice median England: 1.89%; difference: -0.59 percentage points

Source: OHID Fingertips, National General Practice Profiles, using NHS England QOF data. Practices are grouped by postal town extracted from the NHSBSA Prescriber Details address register and matched by ODS practice code. Each local figure is the unweighted median of the available practice percentages; for an even number of practices, the two middle values are averaged. The England figure is the published national prevalence value. Eligible age groups, periods and sample sizes are shown for each measure. The comparison is descriptive: it is not population-wide town prevalence, and no town-level statistical significance has been established. These practices are not a list of our clients.

What the first three months usually look like

Indicative, and shaped by what you hand over. Nothing here needs a change to how your practice already works.

Weeks 1 to 2

Scope agreed against your prevalence, not your headcount. Protocols and system access follow.

Weeks 3 to 6

First workstream live, usually long-term condition clinics or the reviews that sit behind them.

Weeks 7 to 12

Reporting on what was cleared and what moved clinically, before adding a second workstream.

Excellent service from start to finish. Easy to reach, quick to reply, and they clearly know NHS workflows inside out. We couldn’t recommend the team more highly.
Clinical Lead, Midlands PCN

Frequently asked questions

Do you have pharmacists based in this area?

Our pharmacists deliver the agreed service remotely from within the UK, working in your clinical system. The service does not require a clinician to be based locally.

Can you run diabetes clinics remotely?

Yes. Remote long-term condition clinics are one of the more established parts of the service, covering hypertension, diabetes, asthma and COPD, run to your protocols and recorded in your system.

Do you support patients who need an interpreter?

We work within your practice’s existing interpreting arrangements. What we add is dedicated time, so those reviews are scheduled and completed as a matter of routine even though they take longer.

We are a county practice rather than a city one. Is the service different?

The service is the same; the scope usually is not. Patients across the county tend to be older and more spread out, which shifts the emphasis towards reviews and monitoring and away from volume triage.

Can this be funded through ARRS?

Often, yes. The Network Contract DES lets a PCN fund roles like this through a service contract with a provider as well as by employing someone directly. We map that against your PCN’s allocation with you before you commit.

See what a managed service could take off your Leicester practice

Tell us which workstream you would like covered first. You will get a straight view of what we can take on and what it would involve, with no obligation attached.

Enquire now Call 0113 871 5065

GPhC-registered pharmacists & techniciansNHS DSPTHSCN ConnectionDCB 0129 Clinical SafetyCyber EssentialsICO RegisteredFully Insured