Clinical Pharmacist Support · Birmingham, West Midlands

Clinical Pharmacist Support for GP Practices in Birmingham

Large patient lists, real diversity, and medicines work sized to match. Birmingham practices run some of the largest and most diverse lists in the country, which means a steady volume of medicines work moving through every week. Our clinical pharmacists absorb it remotely, inside your own clinical system, as a managed service, not another hire.

The service is available to every practice and PCN in Birmingham, delivered remotely by our UK team inside your own clinical system. We manage cover and delivery to the scope, operating days and escalation arrangements agreed with your practice. We hold no premises in Birmingham.

Enquire now Call 0113 871 5065

GPhC-registered pharmacists & techniciansNHS DSPTHSCN ConnectionDCB 0129 Clinical SafetyCyber EssentialsICO RegisteredFully Insured
375+GP practices supported across England
88+primary care networks
4clinical systems: EMIS, SystmOne, Vision, Medicus
100%UK-based, GPhC-registered clinicians

Medicines capacity sized to Birmingham’s list sizes

Birmingham’s practices are commissioned mainly by NHS Birmingham and Solihull ICB, though the city’s postcodes reach far enough that some practices on its edges are commissioned by neighbouring boards in the Black Country and Coventry and Warwickshire. Any provider working here has to be comfortable with more than one set of local priorities.

The defining local feature is simply scale. Birmingham is the largest local authority in England, with a young and highly diverse population, and city practices commonly carry lists well above the national average. Volume on that scale makes the planned medicines work worth resourcing properly: structured reviews, monitoring recalls and discharge actions all repay having a team whose diary they own.

Language and health literacy add a second dimension. A structured medication review that needs an interpreter takes longer, and dedicated capacity is what lets those reviews be booked, worked and completed like any other.

What you buy is a managed service: supervision, cover and clinical governance are all held by us. That is the practical difference between this and recruiting for the work yourself, and it is why the workstream keeps running whoever is available in a given week.

What we take off your team

Each of these is a service in its own right. Take one, or take several together.

Structured medication reviews

Large, diverse lists generate review volume faster than most teams can absorb it. We take the whole outstanding list, complex cases included.

Clinical medication reviews

Repeat prescribing

Repeat authorisation and acute triage at city volume, worked daily to your protocols so the queue stays short.

Repeat prescriptions

High risk drug monitoring

Medicine-specific monitoring, recall and follow-up, with overdue or concerning findings escalated under the agreed protocol.

High risk drug monitoring

Discharge and clinical letters

Medicines changes in discharge and clinic letters reviewed, reconciled and actioned where appropriate within the agreed response times, with unresolved concerns escalated.

Discharge reconciliation

Not sure where to start? Tell us which workstream you would most like handed over and we will scope it with you, with no obligation.

Get a free scoping call

Selected practice-level QOF measures for Birmingham

These published figures provide context for medicines services. They describe registered practice populations, not all residents of Birmingham.

Diabetes (aged 17 and over)
QOF 2024/25; indicator 241; 158 practices with data
9.97% practice median England: 7.89%; difference: +2.08 percentage points
Hypertension (all ages)
QOF 2024/25; indicator 219; 158 practices with data
12.80% practice median England: 15.23%; difference: -2.43 percentage points
Chronic kidney disease (aged 18 and over)
QOF 2024/25; indicator 258; 158 practices with data
3.69% practice median England: 4.64%; difference: -0.95 percentage points

Source: OHID Fingertips, National General Practice Profiles, using NHS England QOF data. Practices are grouped by postal town extracted from the NHSBSA Prescriber Details address register and matched by ODS practice code. Each local figure is the unweighted median of the available practice percentages; for an even number of practices, the two middle values are averaged. The England figure is the published national prevalence value. Eligible age groups, periods and sample sizes are shown for each measure. The comparison is descriptive: it is not population-wide town prevalence, and no town-level statistical significance has been established. These practices are not a list of our clients.

What the first three months usually look like

Indicative, and shaped by what you hand over. Nothing here needs a change to how your practice already works.

Weeks 1 to 2

Scope agreed against your actual list size, plus protocols and system access. No installation and no change to how your team works.

Weeks 3 to 6

The first workstream runs to a fixed weekly schedule. At Birmingham list sizes that is usually reviews or repeats.

Weeks 7 to 12

Reporting shows what was cleared and what it moved, which is normally when a second workstream gets added.

Excellent service from start to finish. Easy to reach, quick to reply, and they clearly know NHS workflows inside out. We couldn’t recommend the team more highly.
Clinical Lead, Midlands PCN

Frequently asked questions

Do you have pharmacists based in this area?

Our pharmacists deliver the agreed service remotely from within the UK, working in your clinical system. The service does not require a clinician to be based locally.

Our list is much larger than average. Does that change how this works?

It changes the scope, not the service. We size the workstream against your list; there is no fixed block of hours to outgrow. That sizing is the main reason large practices tend to get more out of this than small ones.

Some practices near us are commissioned by a different ICB. Does that matter?

Not to us. We work to the requirements your own commissioner is measuring. Where a network spans two boards we scope it explicitly, so one set of priorities is never assumed to cover both.

Can you support patients who need an interpreter?

We work within your practice’s existing interpreting arrangements. What we add is the capacity to schedule and complete those reviews as a matter of course, including the ones that take longer.

Can this be funded through ARRS?

Often, yes. The DES allows PCNs to fund roles like this through a service contract with a provider as well as through direct employment. We map the fit against your PCN’s allocation as part of scoping, so you know exactly where you stand before you commit to anything.

See what a managed service could take off your Birmingham practice

Tell us which workstream you would like covered first. You will get a straight view of what we can take on and what it would involve, with no obligation attached.

Enquire now Call 0113 871 5065

GPhC-registered pharmacists & techniciansNHS DSPTHSCN ConnectionDCB 0129 Clinical SafetyCyber EssentialsICO RegisteredFully Insured