Clinical Pharmacist Support · Southampton, Hampshire
Clinical Pharmacist Support for GP Practices in Southampton
A major teaching hospital on the doorstep means letters land every day. Southampton practices sit alongside one of the largest teaching hospitals in the south, and the flow of discharge and clinic letters reflects it. Our clinical pharmacists reconcile and action those changes remotely, inside your own clinical system.
The service is available to every practice and PCN in Southampton, delivered remotely by our UK team inside your own clinical system. Cover never depends on who can travel, so the work is picked up to the same standard every week. We hold no premises in the town.
Enquire now Call 0113 871 5065
What a teaching hospital next door does to a practice inbox
Southampton’s practices are commissioned by NHS Hampshire and Isle of Wight ICB, which covers the city alongside Portsmouth, the county’s market towns and the Island.
The city is a regional centre for specialist care, so a large share of its patients are under hospital teams as well as their practice. Every clinic letter and discharge summary carries medicines changes that have to reach the record accurately before the next repeat is issued.
That reconciliation is precise, time-bounded work with real safety value, and it is among the clearest things a practice can hand to a pharmacist-led service. The city’s student and port populations add a steady flow of registrations on top.
What you buy is a managed service: supervision, cover, indemnity and clinical governance are all held by us. That is the practical difference between this and recruiting for the work yourself, and it is why the workstream keeps running whoever is available in a given week.
What we take off your team
Each of these is a service in its own right. Take one, or take several together.
Discharge and clinical letters
Discharge and clinic letters reconciled and actioned into the record the week they arrive.
Discharge reconciliationRepeat prescribing
Repeat authorisation checked against the latest hospital changes, worked to your protocols.
Repeat prescriptionsStructured medication reviews
Structured reviews scheduled and completed, including for patients under several specialist teams.
Clinical medication reviewsHigh risk drug monitoring
High risk drug recall and chasing carried through, including drugs initiated in secondary care.
High risk drug monitoringNot sure where to start? Tell us which workstream you would most like handed over and we will scope it with you, with no obligation.
Get a free scoping callHow Southampton compares on long-term conditions
On several long-term conditions Southampton records lower prevalence than the England average, chronic kidney disease among them. That does not mean less medicines work. It means the work is weighted towards volume and turnover rather than complex review.
Source: NHS Fingertips, National General Practice Profiles, QOF 2024/25. The comparison is the area median against England, and only statistically significant differences appear here. These are published figures about the area; they say nothing about who our clients are.
What the first three months usually look like
Indicative, and shaped by what you hand over. Nothing here needs a change to how your practice already works.
Weeks 1 to 2
Scope agreed, including how hospital correspondence reaches your workflow. Protocols and access follow.
Weeks 3 to 6
First workstream live, most often reconciliation, run to a daily or weekly rhythm as you prefer.
Weeks 7 to 12
Reporting on turnaround and what was actioned, before a second workstream is added.
Excellent service from start to finish. Easy to reach, quick to reply, and they clearly know NHS workflows inside out. We couldn’t recommend the team more highly.
Frequently asked questions
Do you have pharmacists based in this area?
No, and we do not claim to. Our pharmacists work remotely from across the UK, inside your clinical system. Nothing about the service depends on anyone being nearby, which is exactly why cover stays consistent: it never turns on who can travel on a given day.
Can you action hospital changes, or only flag them?
We action them to your protocols and record them in your system. Where something needs a prescriber decision it comes to you with the detail already gathered.
Many of our patients are under specialist teams. Does that limit what you can do?
No, though it shapes it. Shared care and specialist-initiated medicines are handled to your agreed protocols, with anything outside them referred back.
Can a whole PCN commission this together?
Yes, and reconciliation is one of the workstreams that benefits most from being run once for a whole network.
How quickly can you start?
Typically a few weeks, most of it spent agreeing scope and protocols.
See what a managed service could take off your Southampton practice
Tell us which workstream you would like covered first. You will get a straight view of what we can take on and what it would involve, with no obligation attached.
Enquire now Call 0113 871 5065
