Clinical Pharmacist Support · Croydon, Greater London
Clinical Pharmacist Support for GP Practices in Croydon
One of London’s largest boroughs, with medicines work sized to match. Croydon is among the most populous London boroughs, and its practices carry large, diverse lists to go with it. Our clinical pharmacists absorb the medicines workload remotely, inside your own clinical system, as a managed service.
The service is available to every practice and PCN in Croydon, delivered remotely by our UK team inside your own clinical system. We manage cover and delivery to the scope, operating days and escalation arrangements agreed with your practice. We hold no premises in Croydon.
Enquire now Call 0113 871 5065
Scale, diversity and a borough that runs from town centre to the Surrey border
Croydon’s practices are commissioned by NHS South West London ICB, which covers the borough alongside Sutton, Merton, Wandsworth, Kingston and Richmond.
The borough runs from a dense, diverse town centre with high turnover out to suburban and semi-rural streets on the Surrey border. Few London boroughs contain that much variety, and practices only a few miles apart carry quite different lists as a result.
Volume is the constant. Large lists generate a steady flow of repeat requests, reconciliation and reviews, all of which are well suited to being run to a fixed schedule by a team whose only job is that work.
What you buy is a managed service: supervision, cover, indemnity and clinical governance are all held by us. That is the practical difference between this and recruiting for the work yourself, and it is why the workstream keeps running whoever is available in a given week.
What we take off your team
Each of these is a service in its own right. Take one, or take several together.
Repeat prescribing
Repeat authorisation and acute request triage at London list volumes, worked to your protocols.
Repeat prescriptionsStructured medication reviews
Structured reviews sized per practice, because an outer-borough list and a town centre one differ.
Clinical medication reviewsDischarge and clinical letters
Medicines changes in discharge and clinic letters reviewed, reconciled and actioned where appropriate within the agreed response times, with unresolved concerns escalated.
Discharge reconciliationHigh risk drug monitoring
Medicine-specific monitoring, recall and follow-up, with overdue or concerning findings escalated under the agreed protocol.
High risk drug monitoringNot sure where to start? Tell us which workstream you would most like handed over and we will scope it with you, with no obligation.
Get a free scoping callSelected practice-level QOF measures for Croydon
These published figures provide context for medicines services. They describe registered practice populations, not all residents of Croydon.
QOF 2024/25; indicator 219; 15 practices with data12.95% practice median England: 15.23%; difference: -2.28 percentage points
QOF 2024/25; indicator 212; 15 practices with data1.36% practice median England: 1.89%; difference: -0.53 percentage points
Source: OHID Fingertips, National General Practice Profiles, using NHS England QOF data. Practices are grouped by postal town extracted from the NHSBSA Prescriber Details address register and matched by ODS practice code. Each local figure is the unweighted median of the available practice percentages; for an even number of practices, the two middle values are averaged. The England figure is the published national prevalence value. Eligible age groups, periods and sample sizes are shown for each measure. The comparison is descriptive: it is not population-wide town prevalence, and no town-level statistical significance has been established. These practices are not a list of our clients.
What the first three months usually look like
Indicative, and shaped by what you hand over. Nothing here needs a change to how your practice already works.
Weeks 1 to 2
Scope agreed against your actual list size, with protocols and system access alongside.
Weeks 3 to 6
First workstream live to a fixed weekly schedule, usually repeats or reviews.
Weeks 7 to 12
Reporting per practice on what was cleared and what it released.
Excellent service from start to finish. Easy to reach, quick to reply, and they clearly know NHS workflows inside out. We couldn’t recommend the team more highly.
Frequently asked questions
Do you have pharmacists based in this area?
Our pharmacists deliver the agreed service remotely from within the UK, working in your clinical system. The service does not require a clinician to be based locally.
Our list is much larger than average. Does that change how this works?
It changes the scope, not the service. We size the workstream against your list, so there is no fixed block of hours to outgrow.
Can you support patients who need an interpreter?
We work within your practice’s existing interpreting arrangements, and we add the dedicated time to complete those reviews as routine.
Can a whole PCN commission this together?
Yes. Scoping at network level usually means shared protocols and audits that run once.
How quickly can you start?
Typically a few weeks, most of which is agreeing scope and protocols.
See what a managed service could take off your Croydon practice
Tell us which workstream you would like covered first. You will get a straight view of what we can take on and what it would involve, with no obligation attached.
Enquire now Call 0113 871 5065
