Clinical Pharmacist Support · Croydon, Greater London
Clinical Pharmacist Support for GP Practices in Croydon
One of London’s largest boroughs, with medicines work sized to match. Croydon is among the most populous London boroughs, and its practices carry large, diverse lists to go with it. Our clinical pharmacists absorb the medicines workload remotely, inside your own clinical system, as a managed service.
The service is available to every practice and PCN in Croydon, delivered remotely by our UK team inside your own clinical system. Cover never depends on who can travel, so the work is picked up to the same standard every week. We hold no premises in the town.
Enquire now Call 0113 871 5065
Scale, diversity and a borough that spans inner and outer London
Croydon’s practices are commissioned by NHS South West London ICB, which covers the borough alongside Sutton, Merton, Wandsworth, Kingston and Richmond.
The borough runs from a dense, diverse town centre with high turnover out to suburban and semi-rural streets on the Surrey border. Few London boroughs contain that much variety, and practices only a few miles apart carry quite different lists as a result.
Volume is the constant. Large lists generate a steady flow of repeat requests, reconciliation and reviews, all of which are well suited to being run to a fixed schedule by a team whose only job is that work.
What you buy is a managed service: supervision, cover, indemnity and clinical governance are all held by us. That is the practical difference between this and recruiting for the work yourself, and it is why the workstream keeps running whoever is available in a given week.
What we take off your team
Each of these is a service in its own right. Take one, or take several together.
Repeat prescribing
Repeat authorisation and acute request triage at London list volumes, worked to your protocols.
Repeat prescriptionsStructured medication reviews
Structured reviews sized per practice, because an outer-borough list and a town centre one differ.
Clinical medication reviewsDischarge and clinical letters
Hospital changes reconciled and actioned into the record the week they arrive.
Discharge reconciliationHigh risk drug monitoring
High risk drug recall and chasing carried through to completion, reported per practice.
High risk drug monitoringNot sure where to start? Tell us which workstream you would most like handed over and we will scope it with you, with no obligation.
Get a free scoping callHow Croydon compares on long-term conditions
On several long-term conditions Croydon records lower prevalence than the England average, hypertension among them. That does not mean less medicines work. It means the work is weighted towards volume and turnover rather than complex review.
Source: NHS Fingertips, National General Practice Profiles, QOF 2024/25. The comparison is the area median against England, and only statistically significant differences appear here. These are published figures about the area; they say nothing about who our clients are.
What the first three months usually look like
Indicative, and shaped by what you hand over. Nothing here needs a change to how your practice already works.
Weeks 1 to 2
Scope agreed against your actual list size, with protocols and system access alongside.
Weeks 3 to 6
First workstream live to a fixed weekly schedule, usually repeats or reviews.
Weeks 7 to 12
Reporting per practice on what was cleared and what it released.
Excellent service from start to finish. Easy to reach, quick to reply, and they clearly know NHS workflows inside out. We couldn’t recommend the team more highly.
Frequently asked questions
Do you have pharmacists based in this area?
No, and we do not claim to. Our pharmacists work remotely from across the UK, inside your clinical system. Nothing about the service depends on anyone being nearby, which is exactly why cover stays consistent: it never turns on who can travel on a given day.
Our list is much larger than average. Does that change how this works?
It changes the scope, not the service. We size the workstream against your list, so there is no fixed block of hours to outgrow.
Can you support patients who need an interpreter?
We work within your practice’s existing interpreting arrangements, and we add the dedicated time to complete those reviews as routine.
Can a whole PCN commission this together?
Yes. Scoping at network level usually means shared protocols and audits that run once.
How quickly can you start?
Typically a few weeks, most of which is agreeing scope and protocols.
See what a managed service could take off your Croydon practice
Tell us which workstream you would like covered first. You will get a straight view of what we can take on and what it would involve, with no obligation attached.
Enquire now Call 0113 871 5065
