Clinical Pharmacist Support · Walsall, West Midlands

Clinical Pharmacist Support for GP Practices in Walsall

A borough of separate towns, covered as one workstream. Walsall is a borough of distinct towns with their own practices and their own patient populations. Our clinical pharmacists work remotely inside your own clinical system, sized to each list and delivered to one agreed standard.

The service is available to every practice and PCN in Walsall, delivered remotely by our UK team inside your own clinical system. We manage cover and delivery to the scope, operating days and escalation arrangements agreed with your practice. We hold no premises in Walsall.

Enquire now Call 0113 871 5065

GPhC-registered pharmacists & techniciansNHS DSPTHSCN ConnectionDCB 0129 Clinical SafetyCyber EssentialsICO RegisteredFully Insured
375+GP practices supported across England
88+primary care networks
4clinical systems: EMIS, SystmOne, Vision, Medicus
100%UK-based, GPhC-registered clinicians

Several towns, one set of requirements

Walsall’s practices are commissioned by NHS Black Country ICB, which brings Walsall together with Wolverhampton, Dudley and Sandwell under one board.

The borough is not a single town but a group of them, from Bloxwich and Darlaston to Aldridge and Brownhills, and their lists differ more than the map suggests. Diabetes is recorded above the England average across the borough, so the register work is substantial wherever a practice sits.

One protocol with the volume sized per practice is what makes that manageable, and it is how we scope network-level work everywhere. The network agrees the standard once; each practice gets capacity proportionate to the list it actually holds.

What you buy is a managed service: supervision, cover, indemnity and clinical governance are all held by us. That is the practical difference between this and recruiting for the work yourself, and it is why the workstream keeps running whoever is available in a given week.

What we take off your team

Each of these is a service in its own right. Take one, or take several together.

Long term condition clinics

Remote diabetes, hypertension, asthma and COPD clinics on registers running above the England average.

Long term conditions

Structured medication reviews

Structured reviews for patients on several medicines, worked from the complex end down.

Clinical medication reviews

High risk drug monitoring

Medicine-specific monitoring, recall and follow-up, with overdue or concerning findings escalated under the agreed protocol.

High risk drug monitoring

Repeat prescribing

Repeat authorisation and acute request triage worked daily to your protocols.

Repeat prescriptions

Not sure where to start? Tell us which workstream you would most like handed over and we will scope it with you, with no obligation.

Get a free scoping call

Selected practice-level QOF measures for Walsall

These published figures provide context for medicines services. They describe registered practice populations, not all residents of Walsall.

Diabetes (aged 17 and over)
QOF 2024/25; indicator 241; 32 practices with data
10.61% practice median England: 7.89%; difference: +2.72 percentage points

Source: OHID Fingertips, National General Practice Profiles, using NHS England QOF data. Practices are grouped by postal town extracted from the NHSBSA Prescriber Details address register and matched by ODS practice code. Each local figure is the unweighted median of the available practice percentages; for an even number of practices, the two middle values are averaged. The England figure is the published national prevalence value. Eligible age groups, periods and sample sizes are shown for each measure. The comparison is descriptive: it is not population-wide town prevalence, and no town-level statistical significance has been established. These practices are not a list of our clients.

What the first three months usually look like

Indicative, and shaped by what you hand over. Nothing here needs a change to how your practice already works.

Weeks 1 to 2

Scope agreed per practice, with a shared protocol above it. Access and reporting confirmed.

Weeks 3 to 6

First workstream live across every site in scope, at volumes that differ by list.

Weeks 7 to 12

Reporting per practice, so a borough-wide arrangement still shows each list its own position.

Excellent service from start to finish. Easy to reach, quick to reply, and they clearly know NHS workflows inside out. We couldn’t recommend the team more highly.
Clinical Lead, Midlands PCN

Frequently asked questions

Do you have pharmacists based in this area?

Our pharmacists deliver the agreed service remotely from within the UK, working in your clinical system. The service does not require a clinician to be based locally.

Our practices are quite different from each other. Can one arrangement cover them?

Yes, provided the volume is sized per practice while the protocol stays shared. That is the arrangement we use for mixed networks and it is why one agreement can cover very different lists.

What if our practice is not in a PCN arrangement?

We work with individual practices as well as networks. The service is the same and so is the scoping conversation.

Can this be funded through ARRS?

Often, yes. The DES allows a PCN to bring in roles like this through a service contract with a provider as well as by direct employment. We map the fit with you before you commit.

Who holds indemnity for the work?

We do, along with supervision, CPD and clinical governance for everyone delivering it.

See what a managed service could take off your Walsall practice

Tell us which workstream you would like covered first. You will get a straight view of what we can take on and what it would involve, with no obligation attached.

Enquire now Call 0113 871 5065

GPhC-registered pharmacists & techniciansNHS DSPTHSCN ConnectionDCB 0129 Clinical SafetyCyber EssentialsICO RegisteredFully Insured